{"id":212,"date":"2026-03-06T23:21:43","date_gmt":"2026-03-06T23:21:43","guid":{"rendered":"https:\/\/evergreen.clients-demo-websites.com\/?page_id=212"},"modified":"2026-05-01T19:44:52","modified_gmt":"2026-05-01T19:44:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/everlightecommerce.com\/index.php\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"212\" class=\"elementor elementor-212\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25937c0d e-flex e-con-boxed e-con e-parent\" data-id=\"25937c0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74a4cb8b e-con-full e-flex e-con e-child\" data-id=\"74a4cb8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f76e11f e-con-full e-flex e-con e-child\" data-id=\"f76e11f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6620e3e9 e-con-full e-flex e-con e-child\" data-id=\"6620e3e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f5ebc47 e-con-full e-flex e-con e-child\" data-id=\"6f5ebc47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15238850 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"15238850\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2.png\" class=\"attachment-large size-large wp-image-22\" alt=\"\" srcset=\"https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2.png 512w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-300x300.png 300w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-100x100.png 100w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bee5169 e-con-full e-flex e-con e-child\" data-id=\"2bee5169\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b29d24d elementor-widget elementor-widget-heading\" data-id=\"4b29d24d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11ea75a3 e-con-full e-flex e-con e-child\" data-id=\"11ea75a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5017820d e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"5017820d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2348dac6 e-flex e-con-boxed e-con e-parent\" data-id=\"2348dac6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50f19e86 e-con-full e-flex e-con e-child\" data-id=\"50f19e86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-70c214a4 e-con-full e-flex e-con e-child\" data-id=\"70c214a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea8b3a9 elementor-widget elementor-widget-image\" data-id=\"ea8b3a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2.png\" class=\"attachment-large size-large wp-image-22\" alt=\"\" srcset=\"https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2.png 512w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-300x300.png 300w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-100x100.png 100w, https:\/\/everlightecommerce.com\/wp-content\/uploads\/2026\/03\/2-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78da117b elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"78da117b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Help? We\u2019ve Got Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b55bd34 elementor-widget__width-initial elementor-widget elementor-widget-tp-accordion\" data-id=\"b55bd34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"theplus-accordion-wrapper elementor-accordion \" id=\"accordion6a2bf34e534d4\" data-accordion-id=\"accordion6a2bf34e534d4\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\"   role=\"tablist\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1901\" class=\"elementor-tab-title plus-accordion-header active-default\" tabindex=\"1901\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1901\">\n\t\t\t\t\t\t<span style=\"width:100%\">On which marketplaces are your products available?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1901\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1901\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\"><p>Our products are listed across multiple leading platforms including Amazon, Walmart, eBay, Shopify, and Etsy. This allows us to reach customers globally while maintaining consistent service standards.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1902\" class=\"elementor-tab-title plus-accordion-header no\" tabindex=\"1902\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1902\">\n\t\t\t\t\t\t<span style=\"width:100%\">How can I place an order?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1902\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1902\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\"><p>You can place an order directly through any of our available marketplaces such as Amazon, Walmart, eBay, Shopify, or Etsy depending on where the product is listed.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1903\" class=\"elementor-tab-title plus-accordion-header no\" tabindex=\"1903\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1903\">\n\t\t\t\t\t\t<span style=\"width:100%\">How long does delivery take?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1903\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1903\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\"><p>Delivery times vary depending on the marketplace and your location. Each platform provides an estimated delivery timeline at checkout.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1904\" class=\"elementor-tab-title plus-accordion-header no\" tabindex=\"1904\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1904\">\n\t\t\t\t\t\t<span style=\"width:100%\">Do you offer refunds or returns?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1904\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1904\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\"><p>Yes, refunds and returns are handled according to the policies of each marketplace (Amazon, Walmart, eBay, Shopify, Etsy). Please refer to the specific platform for detailed return guidelines.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1905\" class=\"elementor-tab-title plus-accordion-header no\" tabindex=\"1905\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1905\">\n\t\t\t\t\t\t<span style=\"width:100%\">Can I track my order?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1905\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1905\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\">Yes, once your order is placed, you will receive tracking details through the respective marketplace you purchased from. <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"theplus-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1906\" class=\"elementor-tab-title plus-accordion-header no\" tabindex=\"1906\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1906\">\n\t\t\t\t\t\t<span style=\"width:100%\">Are your products the same across all platforms?<\/span><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\n\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-content-1906\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1906\">\n\t\t\t\t\t\t\t<div class=\"plus-content-editor\">Yes, our core product catalog remains consistent across all marketplaces. However, availability may vary depending on platform-specific demand and regional logistics. <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Need Help? We\u2019ve Got Answers On which marketplaces are your products available? Our products are listed across multiple leading platforms including Amazon, Walmart, eBay, Shopify, and Etsy. This allows us to reach customers globally while maintaining consistent service standards. How can I place an order? You can place an order directly through any of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":13,"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":447,"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/pages\/212\/revisions\/447"}],"wp:attachment":[{"href":"https:\/\/everlightecommerce.com\/index.php\/wp-json\/wp\/v2\/media?parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}